The routine emails, drafted before you open them.
Compass reads your shared inbox and writes replies to the questions you answer every week, with the catalog page attached. An advisor reads every draft and sends it, or doesn't.
What happens to each email.
Your advisors keep working in the inbox they already use. Compass only adds drafts to it.
- 1
A student emails your office
Mail lands in your shared advising inbox, same as today.
- 2
Personal details come out
Names, IDs and contact details are removed before anything reaches a model.
- 3
Compass writes a draft
Routine questions get a reply with catalog and calendar sources attached. Sensitive ones get a short holding reply instead.
- 4
An advisor sends it
Read it, change what you want, and send. Or delete it. Compass can't send anything itself.
One mailbox. Drafts only.
Compass reads your office's shared mailbox and saves drafts in it. That's all it can do.
Compass23DraftsWhat it can do
Read mail and save reply drafts in one shared advising mailbox. Nothing else.
What it can't do
Send email. It's never given that permission, so there's no setting that could turn it on.
Who controls access
SMU. The app lives in SMU's own Microsoft account, and SMU's IT office can switch it off at any time.
Whose account
A dedicated account with a named SMU staff sponsor, added to the mailbox like any other editor.
Sensitive mail
Never sent to a model. It gets a short holding draft so an advisor can pick it up.
What it keeps
No copy of your mail. Only counts and topics, for the monthly report.
A monthly look at what students ask.
It shows topics and counts, never message text. Offices can use it to plan orientation sessions and to spot pages that confuse students.
Where the pilot stands.
The advising assistant is separate from the student app. It isn't linked to anyone's Compass account, and students' chats never reach it.
Want this in your office?
We're starting with one advising office. Tell us about your inbox and we'll tell you what a pilot would look like.
EMAIL THE TEAM