Frequently asked questions
Is Compass part of SMU?
No. Compass is made by InfoSavvy, a student-founded company. It answers from SMU's public sources and sends you to the official office when you need one.
Does it replace my advisor?
No. It handles the quick lookups, so your appointment can go to the decisions only your advisor can help you make.
What can I ask?
Anything about SMU: courses and requirements, deadlines, policies, offices, events. You can also upload a document and ask about it.
What if it doesn't know?
It tells you it couldn't find the answer in SMU's sources and suggests who to contact.
Who can see my chats?
You. Advisors and other students can't. The AI models that write your answers keep no copy of your questions, and the privacy policy lists everything we store.
How much does it cost?
Nothing. Compass is free for SMU students. Sign up with your SMU email.
How accurate are the answers?
Compass answers from official university documents. Each answer includes citations so you can verify the information yourself.
Can I use Compass on my phone?
Yes. Compass works on phones, tablets and computers.